Learn Chinese Online with native Chinese Tutors - TutorChinese

1. Why can't I log in?

2. What’s the benefit of being a member?

3. How can I update my personal information?

4. How can I join TutorChinese?

5. What should I do if I forget my password?

6. Can I change my password?

1. What courses can I purchase? And how much is the price?

2. Can I ask for a refund after purchasing Tutor Point?

3. How to purchase Tutor Point?

4. What’s your term of payment? And is it safe?

5. Can I pay in installments?

6. Do you have other terms of payment?

1. What’s special about TutorChinese’ teaching interface?

2. Do the computer operating system and browsers I use have any influence on TutorChinese’s teaching interface?

3. What can I do if I find some problems with my sound and video settings when in class?

4. Anything should I pay attention to in order to maintain the learning quality in the online classroom?

5. Do I need microphone and webcam?

1. If I don’t know the tutors’ teaching ability, how do I choose my tutor?

2. If my tutor does not show up for the session, what should I do?

3. How does TutorChinese select the tutors?

4. Can I give feedback on my tutor’s teaching quality?

5. Can I change my tutor?

6. How can I make a reservation for my tutor’s schedule?

1. Can I change the schedule of the reserved sessions?

2. If I cannot make it to attend the class, what shall I do?

3. Can I book any time that is shown on the time table?

4. How to enter the online classroom?

5. Do I need to learn one lesson in one session? What if I feel it is too easy/ hard?

6. Can I download the textbook?

1. If my question is not answered in FAQ, what can I do?

2. What is special about your personal consulting service?

3. How do I contact my personal consultant?

4. Is the service hour of Live Chat 24 hours?